Enterprise Rent-A-Car

Hours

"My role allows me flexibility in my work hours which is great, and our company do offer alternative work arrangements for those who need them. It is also possible to take unpaid leave. Our standard scheduled hours are 45 hours a week, and in my role my mobile is on evenings and weekends in case I am needed." -- Strategic Account Manager
"There is no getting around it – the hours that you work with Enterprise Rent-A-Car are long, and there is some evening and weekend working required. Enterprise Rent-A-Car are however really flexible and if you work over you get time off. I used to love my time off in the week – going to the shops when everyone else is at work is great. Since I came back from having a baby, Enterprise Rent-A-Car has given me an Alternative Work Arrangement where I can work flexible hours to fit around my child care, and when my husband went away on business and I was struggling, I just let my boss know and she made arrangements to help me." -- Strategic Account Manager
"I work between 45-50 hours a week. I have worked more at times and I have worked less with an alternative work arrangement following the birth of my child. In our rental locations the branches are open on Saturday and Sunday but those who work them receive a day in lieu during the week – which is great for parents of young children. Enterprise is very generous in its holiday allocation and very flexible for last minute time required away from work. Their philosophy is to take care of their employees and they do this by understanding the work/life balance. In the past I have worked additional hours, but with the growth of our branch network this has significantly reduced. As a department head I do not work weekends." -- Group Sales Manager
"From a young age, I knew that I was going to have to work hard and put in a great deal of hours if I wanted my career to prosper and to get ahead in life. I had this expectation when I started with Enterprise, so the hours have never bothered me because I knew that as long as I put in the effort I would be rewarded. I can honestly say this has been the case as I have seen many promotions in my nine years with the company. I do work really hard and put in some hours, but I have been and continue to be rewarded for these efforts. As a company, we are very fair and flexible with our employees as we understand that sometimes things happen in life and employees will need support in different ways." -- Assistant Financial Controller
"I spend a lot of time at work. Any manager has a lot of responsibility and that reflects in the hours I work. The company is as flexible as they can be and will always try to accommodate people but it is part of the nature of the business I am in that the hours are long." -- Area Manager

"Including office, road-based work and home work, it’s around 50 hours a week. My company phone rings constantly on a Saturday, and most of Sunday morning. The company is flexible in terms of leave policies with regards to collection/dropping off children around school times which helps – it would be great to be able to purchase additional holidays although I generally dread taking time off as nothing is covered while I’m off and within a couple of days of returning I’m drained again." -- Vehicle Repair Manager
"With my time being down to me I spend as much time in the office as I need to. Typically I am out visiting branches 2-3 days of the week. I do work on some weekends, as do all rental employees. There is a rota which will vary depending on the number of office staff at your branch. Typically you will work one in three weekends. The company is flexible and becoming more so as we hold more focus groups to inform senior management what our employees want. We offer part-time, reduced hours and Alternate Work Arrangements for staff that requires it." -- Group Rental Manager
"The working week at Enterprise is fairly long and is normally around 50 hours. There is not much weekend work and the hours are very structured, and travel is fairly limited so hours at work are in work, not travelling. Enterprise is very flexible and offers AWA's, flexitime and is very flexible with holidays and choice time." -- Area Manager
"I spend generally 50 hours or so in the office – sometimes more and sometimes less. Hours are not prescribed – so I work what I need to work to get the job done. I do take things home – but that is because I choose to do that. Some things are easier to get done at home without interruptions – again, my choice. The company is very flexible around hours in the administrative offices (it's more challenging in the customer facing roles) – however, all employees can apply for alternative working arrangements and I can't think of any that haven't been granted. We have equally the number of men (in more senior roles) as we do women working flexibly, which I think says a lot." -- HR Manager
"I work on average 50 hours per week, in my days directly involved in branch operations this was probably nearer 55-65 hours per week. I used to work most weekends when directly involved in individual branches, but do not currently. At my level though I am often on the phone outside work hours and at weekends with my staff in the office, and regularly work at home of an evening. There is no pressure to do this and is probably just a sign of my engagement in the area I am responsible for. There is flexibility where required in working hours, but the nature of our business does mean we need to be open and staffed for our customers during business hours." -- Area Manager

Salary

"£20,000" -- Area Manager
"£21,000" -- Area Manager
"£22,000" -- Area Manager
"£21,500" -- Vehicle Acquisitions Manager
"£20,500" -- Vehicle Acquisitions Manager
"£21,000" – Remarketing Manager
"£42,500" -- Business Management
"£37,600" -- Strategic Account Manager
"£30,000" -- Sales
"£22,000" – Sales
"I earn a fixed percentage of the group’s profit every month. This can swing wildly from one month to another." -- Vehicle Acquisitions Manager
"You won't find a company that pays better than Enterprise – how much you make depends on how hard you work and the quality of the work that you do." -- HR Manager
"I am happy with my overall compensation which has been built up over time. I feel I have worked really hard for the company and I have been rewarded monetarily for this effort. It just goes to show if you put in the effort, it does pay off (literally!)." -- Assistant Financial Controller
"I could never hope to achieve as much as I have with Enterprise with another company. I have loyalty towards Enterprise which is similar to a football team you may support." -- Head of Sales
"Each employee has a base wage, once you reach Assistant Manager you will earn a % of what your branch earns in addition to your base wage. Area Managers get a share of their Area and Department Heads a share of the group. Therefore we are all invested in ensuring the Enterprise brand grows year on year – not just the close of one deal. My sales team are part bonus, part basic, part profit share – this enables them to strive for personal glory but at all times taking into consideration the longevity of the brand." -- Group Sales Manager

"It’s true that Enterprise Rent-A-Car works hard and rewards hard work. When I was a branch manager I was paid a share of the profits at my branch. I have a really good salary for what I do, and I know that if I continue to perform it will go up." -- Strategic Account Manager
"As soon as you become an assistant manager you are paid off the bottom line, the more profitable you are the more you earn. The trainees can earn bonuses for hitting sales targets and completing tests." -- Area Manager
"The remuneration the company has in place is excellent. My pay is directly tied to the performance of the company. If that does well we all do well!!! This ensures that everyone is interested in all aspects of the business and that costs are always tightly controlled." -- Remarketing Manager
"Basic pay is very low given the level of responsibility we have and the work undertaken. Monthly commission can be great if the company has a good month – but too many factors affect this that are completely out of your control, which doesn’t seem fair. If the group loses money in a month – no commission is paid back then until the short fall is repaid by the employees on the scheme – this is ridiculous." -- Vehicle Repair Manager
"We are paid % commission of net profit every month from our business. This is uncapped and as you improve the business, your pay improves with it. This is the best thing about working for Enterprise." -- Area Manager
"Start up pay is reasonable for a challenging role, however if you push yourself and perform, remuneration is based on the profit your cost centre produces so the rewards can be substantial!" -- Vehicle Acquisitions Manager

Perks

"The good thing about Enterprise Rent-A-Car is that they are innovative when it comes to perks. When I was a branch manager I ran a sales competition one month and I asked each employee what they wanted as a top prize so they were all going for something that mattered to them. The employee that won had selected a haircut and manicure at the local salon. She was absolutely determined to get it and her sales figures were through the roof that month... Recently one of my in-house team worked overtime to sort out some issues for a customer, so I arranged for her and her boyfriend to have a take away at the weekend to make up for it. She was over the moon." -- Strategic Account Manager
"Super star days out once a month for top performers and also European breaks for consecutive top performers." -- Talent Acquisition Manager
"Company offers no perks at all – everything that is given such as a company car, BUPA coverage, etc. is paid for through our tax." -- Vehicle Repair Manager
"Company car at branch manager level. You are free to set up and go on as many marketing events you would like. These can incorporate football matches, nights out, go-carting, paint balling, etc. As long as we are entertaining clients the money is well spent. We do also have relocation packages for managers." -- Group Rental Manager
"Lots of discounts and vouchers, but good pay is the main perk." -- Area Manager
"In my role, enjoying hospitality events we run for our clients! Apart from that I think private medical is good, and the employee assistance programme where you can get all sorts of advice is fantastic." -- Strategic Account Manager

"Staff are encouraged to arrange hospitality events, in the last month I have attended three large sporting hospitality events with accounts. Company car, a great moving policy, a few free dinners, you could arrange more, all of it is in your own hands, if you want to take accounts out to lunch every day, you can!" -- Area Manager
"Within my job, I am invited on the occasional hospitality event with vendors such as the races, spa day or a concert." -- Vehicle Acquisitions Manager
"If you do not take any days off sick during the year our company allows us to take 5 additional day’s holiday, known as choice days. This is a great benefit for employees who are rarely ill. In my role I am also entitled to a company car, and relocation expenses are also paid for should I need to relocate due to a promotion." -- Strategic Account Manager
"We have a choice of company cars, and the sales reward dinners are always fun and exciting to be part of." -- Remarketing Manager
"On occasion, we have an evening meal and/or night out with our employees, which is really fun and provides a good opportunity for everyone to socialise. We have lunches on a one to one basis with our employees on occasion, which provides a great opportunity to talk in a more informal setting. We also have teambuilding events like bowling which is really good fun as it brings out everyone's competitive spirit. In the past, we have had large parties to celebrate milestone achievements for the company, and also a Winter Ball which is an opportunity to dress up and have a fun night out with your colleagues across the entire division." -- Assistant Financial Controller

Bonus

"£220,000" -- Sales
"£36,000" -- Area Manager
"£250,000" -- Area Manager
"£40,000" -- Area Manager
"£55,000" -- Area Manager
"£50,000" -- Vehicle Acquisitions Manager
"70k total – roughly including bonus and commission." -- Area Manager
"£10-30k, varies dramatically." -- Group Operations Manager
"£57,500 (commission paid monthly)." -- Business Management

Fun Facts

"Last year 1 in 40 of every new car sold in the UK was bought be Enterprise Rent-A-Car." -- Strategic Account Manager
"Most people probably don't realise that Enterprise is a family-owned and operated company which creates a close knit environment for its employees. It is a fabulous place to work, albeit not always the most glamorous, where you can really excel and make a great future for yourself." -- Assistant Financial Controller
"91% of the UK population are within 10 minutes of an Enterprise branch." -- Area Manager
"We are probably one of, if not the fastest growing company in the UK, and now one of the top 10 recruiters in the UK for graduates." -- Area Manager
"Enterprise encourages employees to help out in the local community and gives charity days each year for each employee to spend time helping in local communities; from building paths, helping at children's hospices to helping at puffin sanctuaries." -- HR Manager

"Our company is still family-owned which is very impressive considering its size." -- Strategic Account Manager
"Jack Taylor founded Enterprise in 1957. He called it Enterprise because this was the ship he served on as a fighter pilot in WW2." -- Group Rental Manager
"After working here for a small time you will be a horrible dinner guest at a restaurant or impatient shopping friend. Once you have learnt the best way to provide customer service you will be appalled at how many instances of poor service you will encounter and this makes you a little smarmy!" -- Group Sales Manager
"We are the biggest rental car company in the UK and I am very very proud to say that." – Head of Sales
"Whenever you see a little green E on the back of a car that tells you it is an Enterprise car." -- Strategic Account Manager

Pluses

"The people and the variety – I can honestly say I have never been bored!" -- Strategic Account Manager
"The people, you never get bored, lots of variety and responsibilities, the money, the opportunities and rewards, open door relaxed policy. You can have a lot of fun." -- Area Manager
"Remuneration, recognition and rewards are great for top achievers. It’s a highly professional and ethical company. It has great values and it continually strives to live up to them. Excellent potential career prospects, and employs great people that make the job fun." -- Group Rental Manager
"The ability to be yourself and to become somebody, I have achieved success that would not have been possible at any other company." -- Head of Sales
"Progression, promotion based on ability, fast paced, new challenges every day, and privately owned so job security is great." -- Area Manager
"Financially rewarding and I get the chance to run my own mini business." -- Area Manager
"Opportunity, remuneration, autonomy." -- Vehicle Acquisitions Manager
"The people, the brand, the responsibility and the pay." -- Area Manager

"Being given the opportunity to progress, and being taken seriously from day one when you provide ideas or suggestions." -- Damage Recovery Unit Manager
"The team I work with are fantastic. The freedom and opportunity I have within my role is great." -- Strategic Account Manager
"The people!!! It is a really fun environment that is very upbeat and challenging. I also really value the opportunity to take your career to the next level and this is what keeps me here. I am very excited about my future with Enterprise and what it has to offer!" -- Assistant Financial Controller
"Strong company culture, financially secure company that promotes from within. The company is successful and continues to offer future growth and job opportunities." -- UK Implementation Manager
"The people and the chance to sell a product I truly believe in. I am listened to – and heard, and feel I can make a difference. No day is ever the same and that variety keeps you energised." -- Group Sales Manager
"The people. Being your own boss. Being able to see your own business performance and take credit for this." -- Area Manager
"Salary, varied role, and people I work with." -- Business Rental Sales Manager

Minuses

"There is not a lot I don't like about working at Enterprise. It can be tiring and demanding but it’s always worth it in the end." -- Strategic Account Manager
"Hmmm – I think this is a personal one as it will vary from one person to the next. I probably work more hours than my peers at other companies – but that is my personal choice. I also out earn them substantially." -- HR Manager
"The hours can be long. You will be expected to clean and wash cars. Drive cars around to collect and deliver." -- Group Rental Manager
"You have to work very hard." – Head of Sales
"Hours are reasonably long but you do get rewarded." -- Area Manager
"Hours and job can be demanding consistently." -- Area Manager
"Early starts!" -- Vehicle Acquisitions Manager
"Branches and areas are made to work with inadequate staffing levels which can be incredibly frustrating knowing you could do more a lot of the time. This can lead to long hours working late in some cases. With more staff the branches could perform better in all areas of our business and make the cost up no problem, but very senior managers are oblivious to struggles and don't listen and if I'm honest don't seem to care a great deal as long as the personnel number is X on the statement." -- Area Manager

"The hours, which are typically long compared to most of my peers, and the limiting dress code." -- Vehicle Acquisitions Manager
"I would like to see more women in level 4 positions, and our standard hours becoming more in line with most UK companies." -- Strategic Account Manager
"I cannot really think of any to be honest. Most people would probably say the amount of hours we work, but I am not afraid of hard work and don't really mind this." -- Assistant Financial Controller
"Working hours – not so much the total hours worked, but more the lack of flexi-hours. Pay structure – although the commission structure can work in your favour when the company is very profitable, it can also result in earnings that are much lower than anticipated." -- UK Implementation Manager
"Buying expensive shoes in your first year that get ruined by car washing! I keep forgetting to eat lunch when busy as I get so involved in what I am doing." -- Group Sales Manager
"As your pay is directly linked to your performance, it makes you want to work harder and put in extra hours. Anything less than excellent performance is not good enough to get you to the next level." -- Strategic Account Manager
"Hours and the fact we are reactive to things often out of our control, making planning and controlling the work/life balance challenging." -- Area Manager