Enterprise Rent-A-Car

Culture

How would you describe your firm’s culture both in the office and after hours?
2011 Reviews

  • We have a friendly and fun team environment, and I also feel that I am supported by not only my team but also the other departments within our organisation. This has also been commented upon by some of the clients I work with. The social aspect is also great and although we do not get together that often, when we do, we really make the most of it!

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  • I started with the company twelve years ago, at that time I was one of the younger employees at our group, now I am over the average age and throughout the years as I have worked and progressed to my current role I have always felt I could speak my mind, that I would be listened to, and have not felt barriers between different levels of employees. The company has always been a very friendly place to work, and I have always socialised with many of my colleagues.

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  • Each branch is its own profit centre and as such this creates a real team atmosphere within the business. There is a deep management structure with several layers to ensure everyone gets the training and development they need. All Enterprise employees have to start at the MT level and work their way up to senior positions. I would say that Enterprise has a lot of young professionals so this does create a vibrant social culture where colleagues do socialise together after hours.

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  • Work hard play hard, open door policy, your team become family and you want to work for each other and help each other out. Socially there is usually plenty going on if you want to do that, I'm getting a bit old for all that now! Branches have to work together, without that our structure doesn't work. Branches lend staff to other branches, help move cars when they can, etc.

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  • The company culture is and has always been a fun one. There is a great deal of focus on making the work environment a fun and rewarding place to work. This does result in the team socialising outside of work.

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  • Enterprise is a fun and friendly place... Where teamwork rules. Just like it says in one of our values! Enterprise has a very flat structure – everyone is treated the same and there isn't any hierarchy. The teamwork is immense – we couldn't do our jobs (in any department) without the help and support of our colleagues. Our culture is very tight knit – it's not unusual to hear of employees out after work on a Friday night, or getting together for a BBQ or a football match on a Saturday. The majority of my friends work for Enterprise – it is people who possess and believe in similar values and the values of the company (integrity, community, teamwork, etc.) – So they are people that I would naturally gravitate towards outside of the office.

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  • The people are what make this company so remarkable! Some of my closest friends are Enterprise employees that I have worked with at some point during my career. This is one of the reasons why I am still here today, happy as ever, after nine years of service! The social aspect of our company is brilliant which makes it such a fun place to work. I feel that we have a great culture where we have fun and laugh but we also work hard, meet our deadlines and perform to the highest levels. We have a strong team environment where everyone helps each other out to ensure the team meets their goals as a collective effort. We really support one another within our department and we provide this same level of support to employees in other departments as well. I feel there is a camaraderie amongst Enterprise employees where we help to take care of one another and support each other both personally and professionally.

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  • Enterprise has a very strong company culture driven from its family ownership. As the majority of employees begin life as a Management Trainee in a branch and work their way up, there is a strong sense of belonging and commitment to the company. At the Head Office, there is a good level of support both professionally and socially.

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  • There’s a decentralised structure so each branch has a team that often socialise together and form a bond. There can be rivalry as Enterprise employees are competitive, but this is mostly friendly.

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  • Over the past 12 years I have worked within many teams within Enterprise. The culture remains the same wherever I have worked. Enterprise tends to hire positive, energetic, sociable people. This results in working with people who are like minded. We tend to socialise together on a regular basis outside of work, in fact some of my closest friends started off as colleagues at work. Although Enterprise is a competitive environment (which it definitely is!), We have fun with it. It has never turned into a negative atmosphere. Here if you share what you have found successful, people give you credit and it reflects well on you. Therefore everyone is open and supportive.

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  • The best thing about Enterprise Rent-A-Car is that we are all part of one team, from the bottom to the top everyone has time for each other and supports each other in their career development. Early in my career I was lucky enough to be mentored by some great people, and now I get to return the favour by being a part of the Enterprise mentor programme. It’s really really rewarding when you see someone that you have helped and developed get a promotion, and of course then we all go out together and celebrate. The team I work in is a small one, however every time I get a challenge that I have not faced before I can give the other two a call, and one of them will have faced a similar situation or have an idea, and we all work together to create the best solution for our customer. We have regular team nights out and some of my best friends now are people that I work with, we also have a big party every couple of years for the whole office. The last one had a Hollywood theme and we had a photographer and Enterprise Rent-A-Car’s name done up like the Hollywood sign. There were over 700 of us there and it was a really fantastic night.

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  • There are 9 regional groups across the UK. Each group has a similar set up with a General Manager leading a team of Department Heads. They include Daily Rentals (operational), Financial, Vehicle Acquisitions and Remarketing, HR and Sales. Each department head is then responsible for their own team and their success, whilst continually supporting the daily rental operation. Each group has their own daily rental branches to work with, split into areas and run by an Area Manager. Each branch typically has 4-5 staff run by an Assistant and Branch Manager. It may sound hard to believe but it is a really close knit community... We have all come up through the ranks, starting in the rental branches so there is team spirit and respect for each other's position. Each department in our administration office is there to support the daily rental teams. There is competition within our rental branches, but not to the point of aggression. We are all there to work hard for a common goal – our customers and therefore Enterprise. We do have a group social gathering twice a year, and when we hit milestones of achievement. Within each branch they will have branch nights out or area nights out, especially to reward those who have achieved outstanding results – then the entertainment is on Enterprise.

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  • We have a strong team ethic and although we help each other out, we are also very competitive. It’s a very fast paced and vibrant office with ambitious, competitive employees vying to be recognised as the best. Many of our team have developed strong friendships and will socialise, and even end up in a house share as they move around for promotion. We have many group events and area nights out.

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  • The company's structure and hierarchy are very much based around internal promotion – you generally have to do a job to get the job. Colleagues support each other well – the nature of the job the majority of our employees does creates a tightly knit bond between them. Employees within the same branch/department work well together – getting competing branches/areas to work well together is a challenge that we work on increasing. Employees at a branch level will socialise together – at an administrative level any socialising is an afterthought and doesn’t occur.

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  • Culture is very much an ‘open door’ policy. All senior leadership are communicated to on a first name basis and are accessible to all levels of employees. Promotion is based upon your performance within your peer group, not on length of service, and as a manager you are recognised for developing and promoting your employees. Honesty and integrity are core values and business ethics are taken very seriously. Teamwork is promoted as all management from assistants upwards are paid of their own cost centres bottom line. Having ‘fun’ is a key feature to the working day. Employees do socialise together, especially during earlier time in our careers, however less so as we've got older and started families!

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